Deep-dive on the Next Gen Platform. Join the Webinar!

Skip Navigation
Show nav
Dev Center
  • Get Started
  • Documentation
  • Changelog
  • Search
  • Get Started
    • Node.js
    • Ruby on Rails
    • Ruby
    • Python
    • Java
    • PHP
    • Go
    • Scala
    • Clojure
    • .NET
  • Documentation
  • Changelog
  • More
    Additional Resources
    • Home
    • Elements
    • Products
    • Pricing
    • Careers
    • Help
    • Status
    • Events
    • Podcasts
    • Compliance Center
    Heroku Blog

    Heroku Blog

    Find out what's new with Heroku on our blog.

    Visit Blog
  • Log inorSign up
Hide categories

Categories

  • Heroku Architecture
    • Compute (Dynos)
      • Dyno Management
      • Dyno Concepts
      • Dyno Behavior
      • Dyno Reference
      • Dyno Troubleshooting
    • Stacks (operating system images)
    • Networking & DNS
    • Platform Policies
    • Platform Principles
  • Developer Tools
    • Command Line
    • Heroku VS Code Extension
  • Deployment
    • Deploying with Git
    • Deploying with Docker
    • Deployment Integrations
  • Continuous Delivery & Integration (Heroku Flow)
    • Continuous Integration
  • Language Support
    • Node.js
      • Working with Node.js
      • Troubleshooting Node.js Apps
      • Node.js Behavior in Heroku
    • Ruby
      • Rails Support
      • Working with Bundler
      • Working with Ruby
      • Ruby Behavior in Heroku
      • Troubleshooting Ruby Apps
    • Python
      • Working with Python
      • Background Jobs in Python
      • Python Behavior in Heroku
      • Working with Django
    • Java
      • Java Behavior in Heroku
      • Working with Java
      • Working with Maven
      • Working with Spring Boot
      • Troubleshooting Java Apps
    • PHP
      • PHP Behavior in Heroku
      • Working with PHP
    • Go
      • Go Dependency Management
    • Scala
    • Clojure
    • .NET
      • Working with .NET
  • Databases & Data Management
    • Heroku Postgres
      • Postgres Basics
      • Postgres Getting Started
      • Postgres Performance
      • Postgres Data Transfer & Preservation
      • Postgres Availability
      • Postgres Special Topics
      • Migrating to Heroku Postgres
    • Heroku Key-Value Store
    • Apache Kafka on Heroku
    • Other Data Stores
  • AI
    • Working with AI
  • Monitoring & Metrics
    • Logging
  • App Performance
  • Add-ons
    • All Add-ons
  • Collaboration
  • Security
    • App Security
    • Identities & Authentication
      • Single Sign-on (SSO)
    • Private Spaces
      • Infrastructure Networking
    • Compliance
  • Heroku Enterprise
    • Enterprise Accounts
    • Enterprise Teams
    • Heroku Connect (Salesforce sync)
      • Heroku Connect Administration
      • Heroku Connect Reference
      • Heroku Connect Troubleshooting
  • Patterns & Best Practices
  • Extending Heroku
    • Platform API
    • App Webhooks
    • Heroku Labs
    • Building Add-ons
      • Add-on Development Tasks
      • Add-on APIs
      • Add-on Guidelines & Requirements
    • Building CLI Plugins
    • Developing Buildpacks
    • Dev Center
  • Accounts & Billing
  • Troubleshooting & Support
  • Integrating with Salesforce
  • Troubleshooting & Support
  • Heroku Status

Heroku Status

English — 日本語に切り替える

Last updated October 11, 2024

Table of Contents

  • Accessing Heroku Status
  • Status information
  • Getting notified when there is an incident
  • Actions to take when you suspect an outage
  • Heroku Status API v4

Heroku Status provides the current status and incident history report for the Heroku platform. The status site covers all runtimes, as well as key add-ons necessary for smooth operation of production applications.

Accessing Heroku Status

The current status and history of platform issues is shown at:

https://status.heroku.com

The heroku CLI can be used to ascertain the current status:

$ heroku status
=== Heroku Status
Apps:      No known issues at this time.
Data:      No known issues at this time.
Tools:     No known issues at this time.

Status information

The status site includes the current status of the platform, and the most recent incidents, all broken down into three categories: apps, data, and tools.

Incident reporting will refresh every 30 seconds.

Apps and Runtime issues

Apps and Runtime issues are those that affect running, stable applications that have at least two web dynos or use a non-Essential-tier database (or no database at all).

Components include:

  • Dynos
  • Routing
  • Scheduler

Data Service issues

Data Service issues are those that affect the health of Heroku data products.

Components include:

  • Heroku Postgres
  • Heroku Key-Value Store
  • Heroku Connect

Tools issues

Tools issues are those that affect developer workflow and management tools.

Components include:

  • Git-push deployments and the Deployment API
  • GitHub Sync
  • API / CLI / Heroku Dashboard (scaling up/down, changing configuration, etc.)
  • Logging
  • Unidling Eco dynos

The types of platform work that can result in notifications, and the types of notifications are documented in Platform Updates, Maintenance and Notifications.

Getting notified when there is an incident

You can sign up to receive email alerts when there are issues affecting the platform. Go to the status site and click on Subscribe. You can also follow the Twitter feed, RSS feed, or connect to the status site via its API.

Actions to take when you suspect an outage

Check the status site if there is a current incident. If nothing is reported, or if you are experiencing something different than what is reported, contact our support team.

Heroku Status API v4

Get current status

The Heroku Status API has CORS support, allowing client-side JavaScript requests.

$ curl "https://status.heroku.com/api/v4/current-status"
{"status":[{"system":"Apps","status":"green"},{"system":"Data","status":"green"},{"system":"Tools","status":"green"}],"incidents":[],"scheduled":[]}

Get list of issues (optionally limited by date or count)

$ curl "https://status.heroku.com/api/v4/incidents?since=2019-11-01&per_page=1"
[{"id":1924,"title":"Logs for some customers were not forwarded to log drains.","state":"resolved","created_at":"2019-11-05T00:00:00.000Z","updated_at":"2019-11-05T00:43:21.770Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/1924","full_url":"https://status.heroku.com/incidents/1924","duration":2460,"resolved_at":"2019-11-05T00:41:00.000Z","review":false,"systems":[{"name":"Tools","status":"green","services":["Tools"]}],"tags":["US","US"],"updates":[{"id":6131,"created_at":"2019-11-05T00:41:00.000Z","updated_at":"2019-11-05T00:43:25.093Z","incident_id":1924,"contents":"This incident has been resolved.","title":"Logs for some customers were not forwarded to log drains.","update_type":"resolved","systems":[]},{"id":6130,"created_at":"2019-11-05T00:00:00.000Z","updated_at":"2019-11-05T00:46:01.188Z","incident_id":1924,"contents":"From Oct 30 13:00 UTC until Nov 2 14:00 UTC logs for some customers in US Common Runtime and Virginia Private Spaces were not forwarded to the configured log drain, due to an internal issue with the logging systems dropping logs.","title":"Logs for some customers were not forwarded to log drains.","update_type":"retroactive","systems":[{"name":"Tools","status":"green","services":["Tools"]}]}]}]

Get a single issue by ID number

$ curl "https://status.heroku.com/api/v4/incidents/1924"
{"id":1924,"title":"Logs for some customers were not forwarded to log drains.","state":"resolved","created_at":"2019-11-05T00:00:00.000Z","updated_at":"2019-11-05T00:43:21.770Z","resolved":false,"href":"https://status.heroku.com/api/v4/incidents/1924","full_url":"https://status.heroku.com/incidents/1924","duration":2460,"resolved_at":"2019-11-05T00:41:00.000Z","review":false,"systems":[{"name":"Tools","status":"green","services":["Tools"]}],"tags":["US","US"],"updates":[{"id":6131,"created_at":"2019-11-05T00:41:00.000Z","updated_at":"2019-11-05T00:43:25.093Z","incident_id":1924,"contents":"This incident has been resolved.","title":"Logs for some customers were not forwarded to log drains.","update_type":"resolved","systems":[]},{"id":6130,"created_at":"2019-11-05T00:00:00.000Z","updated_at":"2019-11-05T00:46:01.188Z","incident_id":1924,"contents":"From Oct 30 13:00 UTC until Nov 2 14:00 UTC logs for some customers in US Common Runtime and Virginia Private Spaces were not forwarded to the configured log drain, due to an internal issue with the logging systems dropping logs.","title":"Logs for some customers were not forwarded to log drains.","update_type":"retroactive","systems":[{"name":"Tools","status":"green","services":["Tools"]}]}]}

Keep reading

  • Troubleshooting & Support

Feedback

Log in to submit feedback.

Wrong Version of Ruby or Rake in App Paid Support

Information & Support

  • Getting Started
  • Documentation
  • Changelog
  • Compliance Center
  • Training & Education
  • Blog
  • Support Channels
  • Status

Language Reference

  • Node.js
  • Ruby
  • Java
  • PHP
  • Python
  • Go
  • Scala
  • Clojure
  • .NET

Other Resources

  • Careers
  • Elements
  • Products
  • Pricing
  • RSS
    • Dev Center Articles
    • Dev Center Changelog
    • Heroku Blog
    • Heroku News Blog
    • Heroku Engineering Blog
  • Twitter
    • Dev Center Articles
    • Dev Center Changelog
    • Heroku
    • Heroku Status
  • Github
  • LinkedIn
  • © 2025 Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
  • heroku.com
  • Legal
  • Terms of Service
  • Privacy Information
  • Responsible Disclosure
  • Trust
  • Contact
  • Cookie Preferences
  • Your Privacy Choices