Last updated February 12, 2025

Heroku Private Spaces and Shield Spaces can configure a connection to another private network using IPSec VPN. This lets dynos connect to hosts on your private networks and vice versa. Connections are established over the public Internet, but all traffic is encrypted using IPSec.

Currently, only one VPN connection (with two redundant tunnels) is supported per Private Space.

Constraints

To use Private Space VPN connections, your private network and VPN hardware or software must conform to the following constraints:

• Your routable IP CIDRs must be one of the RFC 1918 blocks allocated for private internets.
• You cannot use an IP CIDR that is already being used by the Private Space. Currently, Private Spaces default to using 10.0.0.0/16 and 172.17.0.0/16, although different blocks can be specified when spaces are created. 10.1.0.0/16 is also reserved if you have added any Heroku data services to your space.
• Routes must be statically configured. Heroku does not support BGP.
• Your VPN gateway must be reachable from the public Internet via a static public IP address.
• If you have any firewalls in front of the VPN gateway, you must open UDP 4500 and UDP 500 for traffic from Private Space VPN gateway IP addresses.
• Your VPN gateway must use IKE v1 or v2 with the pre-shared key (PSK) authentication method.
  • Heroku provides the pre-shared key. You must be able to set this key in your VPN gateway. Heroku cannot accept a pre-shared key generated by another party.
• You must configure your VPN gateway to use both IPSec tunnels provided by Heroku. Heroku occasionally takes one tunnel down for short maintenance windows and relies on the second tunnel to ensure uninterrupted network connectivity.
• Your VPN gateway is the initiator of the connection. The connection will not come up until you start transmitting packets to the Private Space VPN gateway.
• Database services, such as Heroku PostgreSQL, are not accessible through the VPN connection. You can use trusted IP allowlists to access data services directly.

Setting up the VPN Connection

You must know the public IP address of your VPN gateway and the desired routable IP CIDR blocks of your private network. After you obtain this information, set up a VPN gateway for the Private Space with the following command:

$ heroku spaces:vpn:connect \
    --name office \
    --ip PUBLIC_IP_OF_YOUR_VPN_GATEWAY \
    --cidrs ROUTABLE_CIDRS_OF_YOUR_PRIVATE_NETWORK \
    --space SPACE

Setting up the gateway takes a few minutes. Use the wait command to wait for the gateway to be ready:

$ heroku spaces:vpn:wait --space SPACE office

When the gateway is ready, get the configuration with:

$ heroku spaces:vpn:info --space SPACE office

This returns a table containing all the details you need to configure your end of the VPN connection. Here is an example response:

$ heroku spaces:vpn:info --space acme-space office
=== acme-space VPNs
VPN Tunnel  Customer Gateway  VPN Gateway    Routable Subnets IKE Version
──────────  ────────────────  ──────────────  ─────────────  ───────────
Tunnel 1    52.91.173.226     34.203.187.158  10.0.0.0/16       1
Tunnel 2    52.91.173.226     34.227.70.143   10.0.0.0/16       1

This section below shows how to configure the StrongSwan software VPN gateway using these parameters. An example configuration for connecting to Google Cloud Platform is also available.

Changing IKE pre-shared keys

If you believe the credentials for your VPN tunnel have been compromised or wish to change them for other reasons, you must destroy the VPN Connection and then recreate it:

$ heroku spaces:vpn:destroy --space SPACE office

Follow the instructions above to recreate the VPN connection, which will generate new PSKs and possibly new gateway IP addresses. With the new PSKs and updated IP addresses, update the VPN configuration on the other end of the connection to re-establish connectivity.

Compatibility

Heroku VPN is based on the managed AWS VPN product. Check the AWS docs for details on VPN gateway device compatibility, and check here specifically for AWS gateway device requirements.

Heroku has validated that this VPN feature is compatible with the managed Google Cloud Platform VPN feature. See the VPN Connection to GCP Dev Center article for details.

To setup a site-to-site VPN connection between Heroku and Azure see this community-maintained guide.

StrongSwan configuration example

One example of a VPN gateway is the StrongSwan open-source VPN gateway that runs on most Linux distributions. Below are example configuration files that include indicators of what to fill in from the Heroku VPN configuration shown above.

/etc/ipsec.conf

config setup
        strictcrlpolicy=no
        uniqueids = no
        charondebug=all
conn vpn1
        type=tunnel
        compress=no
        keyexchange=ikev1
        esp=aes256-sha2-modp2048!
        ike=aes256-sha2-modp2048!
        ikelifetime=28800s
        lifetime=1h
        authby=secret
        auto=route
        left=<private ip of your VPN host, e.g. 172.16.0.2>
        leftid=<private ip of your host, e.g. 172.16.0.2>
        leftsubnet=<your routable network, e.g. 172.16.0.0/16>
        right=<IP address of Private Space tunnel #1>
        rightid=<IP address of Private Space tunnel #1>
        rightsubnet=<cidr of private space ("Routable Subnets" from config)>
        dpddelay=10
        dpdtimeout=30
        dpdaction=restart
        keyingtries=%forever
conn vpn2
        type=tunnel
        compress=no
        keyexchange=ikev1
        esp=aes256-sha2-modp2048!
        ike=aes256-sha2-modp2048!
        ikelifetime=28800s
        lifetime=1h
        authby=secret
        auto=route
        left=<private ip of your host, e.g. 172.16.0.2>
        leftid=<private ip of your host, e.g. 172.16.0.2>
        leftsubnet=<your routable network, e.g. 172.16.0.0/16>
        right=<IP address of Private Space tunnel #2>
        rightid=<IP address of Private Space tunnel #2>
        rightsubnet=<cidr of private space ("Routable Subnets" from config)>
        dpddelay=10
        dpdtimeout=30
        dpdaction=restart
        keyingtries=%forever

/etc/ipsec.secrets

<IP address of Private Space tunnel #1> : <pre-shared key for Private Space tunnel #1>
<IP address of Private Space tunnel #2> : <pre-shared key for Private Space tunnel #2>

Assuming the following sample values:

• VPN gateway configuration from JSON document above
• Your network at 172.16.0.0/16
• Your VPN gateway private IP 172.16.0.2
• Heroku Space network at 10.0.0.0/16

The configuration files look like this:

/etc/ipsec.conf

config setup
        strictcrlpolicy=no
        uniqueids = no
        charondebug=all
conn vpn1
        type=tunnel
        compress=no
        keyexchange=ikev1
        esp=aes256-sha2-modp2048!
        ike=aes256-sha2-modp2048!
        ikelifetime=28800s
        lifetime=1h
        authby=secret
        auto=route
        left=172.16.0.2
        leftid=172.16.0.2
        leftsubnet=172.16.0.0/16
        right=34.203.187.158
        rightid=34.203.187.158
        rightsubnet=10.0.0.0/16
        dpddelay=10
        dpdtimeout=30
        dpdaction=restart
        keyingtries=%forever
conn vpn2
        type=tunnel
        compress=no
        keyexchange=ikev1
        esp=aes256-sha2-modp2048!
        ike=aes256-sha2-modp2048!
        ikelifetime=28800s
        lifetime=1h
        authby=secret
        auto=route
        left=172.16.0.2
        leftid=172.16.0.2
        leftsubnet=172.16.0.0/16
        right=34.227.70.143
        rightid=34.227.70.143
        rightsubnet=10.0.0.0/16
        dpddelay=10
        dpdtimeout=30
        dpdaction=restart
        keyingtries=%forever

/etc/ipsec.secrets

34.203.187.158 : PSK "abcdef12345"
34.227.70.143 : PSK "123456abcdef"